Making Technology Work For You

Local

Reliable

Responsive

We Manage Your IT

You Manage Your Business

FREE CONSULTATION

End-To-End Services To Support Your Office and Team

YOU CAN REST ASSURED KNOWING THAT EFFICIENT COMPUTER SERVICES WILL KEEP YOU TWO STEPS AHEAD WITH THE LATEST TECHNOLOGY AND SOFTWARE.

ECS Provides our Customers with

Prompt & Personalized Service

Highly Qualified Team

Solutions Within Your Budget

Proactive Monitoring

Onsite & Remote IT Assistance

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Enjoy complimentary access to our informational guides and tools for your business.

Contact Us

Why Choose Us

Serving Small to Medium Sized Businesses

As a small business ourselves, we understand the pain points that you experience on a regular basis.

Grow your business

Our support team is here to ensure everything runs smoothly, so you can focus elsewhere. We can help you grow your business.

25+ Years of Experience

We provide the leadership, experience, and skillset needed to help your business navigate IT related issues.

“John is very knowledgeable and is very quick to your response.  Our company is very pleased with Efficient Computer Services they go above and beyond.  Thank you for all you do."

Stacy Gorr

“The St. Petersburg Downtown Partnership has been a customer of Efficient Computer Service for about 10 years. They provide us with day-to-day technical support, as well as a great Spam Filter service, Anti Virus software, daily back up of our files and host our email through Microsoft Exchange. Most recently they replaced my 10 year old computer with the latest upgrades and software. Always concerned about change, but they made it very simple. New PC is running great! Highly recommend."

Eric Carlson

“Always reachable. Very friendly and solved every problem I have had." 

Damia Kelly

Resource Center

By April Monroe 26 Jan, 2023
Uh oh, what happened? Are you experiencing a technology problem right now? Most of us tend to not look for help until something bad happens. We hope you aren’t experiencing any trouble at the moment but if you are, ECS is here to help. Here are 3 reasons why we are the right IT Company for you: Reason #1 With email scams always evolving, and scammers continuously learning and getting smarter and slicker, it is essential to make sure your inbox knows how to shield and combat these nasty bugs from making their way into the rest of your system. Our Email Spam and Virus Protection will do just that. Xcitium’s Secure Email Gateway TRUSTS NO ONE with unknown files and will always verify content. This allows uninterrupted use and bulletproof security. Reason #2 ECS uses an Advanced Endpoint protection. Once there has been a breach, it can spread like a disease. Unless it’s found and contained immediately. Advanced Endpoint protection will automatically contain ALL UNTRUSTED applications and processes in a secure environment. Applications that are deemed safe can continue to run as usual, while the malware is denied the entry needed to be successful. And lastly, Reason #3 is ECS’s Endpoint Manager. This proactive service monitors servers and PC’s performance, security statuses and provides an automated windows patch management service, keeping machines running their best. You’ll be able to View patches needed on devices, applications, and operating systems communicating with Endpoint Manager. You’ll be up to date with Protection against zero-day web threats, without hindering employee productivity, while keeping healthy endpoints. And you’ll have a dashboard of real-time data about the operating system, connection status and security posture of all devices enrolled to Endpoint Manager, allowing you to manage your entire network. With these new services, ECS is staying ahead of the game and keeping your business and its assets protected. It’s the smartest decision you will make in 2023. Give us a call today and let’s talk about your small business needs.
By April Monroe 13 Dec, 2022
Ever wondered if your small business needed an IT Company’s services? While they all have access to the same information, not all IT companies are equal. Knowledge coupled with lots of experience make the difference. A difference you will find with Efficient Computer Service. With more than 25 years of accumulated knowledge and experience, we thought it would be a great time to ask John Potts, owner of ECS some important questions that we knew any business owner looking for an IT service, or just wondering if they need one, would ask. Here’s how it went… What do you believe makes ECS unique to other IT companies? We pride ourselves on personalized prompt service, and we are always concise of costs when providing valued services needed. If I call with a problem, what are your typical response times? Usually we will respond within 1 hour or less to every support request. Can you explain the cloud? What is it, where is it, and how do we access it? The “Cloud” is a generic term, referring to any service that is hosted on the internet as opposed to onsite. Our Virtual Cloud Servers and Desktops are physically hosted on multiple enterprise class servers in a Tier III Secure Data Center in Boston. The Virtual Cloud Desktops are accessed using a Secure internet connection managed by a Citrix software application on a local PC or laptop. What’s the difference, other than the obvious, between cloud-based solutions versus on-site? An on-site, sometimes referred to as on-premises entails a costly capitol expenditure for Server(s), battery backup devices, software licensing, data backup and regular maintenance. Many companies also pay for a server monitoring service. For Cloud based solutions, there is a huge savings because there is no hardware to purchase, maintain, backup and replace. There are no software licenses to purchase. Everything needed is included on a flat rate cost. Also, with the Cloud Servers and desktops enhanced security is and reliability is unmatched. Finally, it is easy to support a remote work force and multiple office locations. If a business asks you which solutions would be the best fit for them, how do you come to your decision or recommendation? Great question. We do an extensive evaluation of all hardware, software, and business practices to learn the state of the current IT platform and the IT needs for each company. We learn what works well and what areas need to be improved. The we make our recommendations based on the findings and the deployment plan of needed changes based on budgets and availability to ensure the least impact to downtime if any. Our goals for every business customer are to ensure their data is secure and their systems are efficient, reliable & affordable, and finally that they are a good fit to meet the individual company technology needs. Can I just train one of my employees to be our IT person? ECS has many decades of technology knowledge & experience we offer. This level of knowledge & experience takes years to learn. However, we can train an employee to do some tasks and to leverage our experience as needed. How often should my employees really be changing their passwords? In today’s world of threats, we recommend passwords be changed at least every 90 days as a general rule. I work from my phone a lot. If I answer emails from my phone’s email app, will they be as safe as using my desktop or laptop? A phone app is just as secure a desktop or laptop. However, this depends on the type of email being used. For example, if a company uses GMAIL or HOTMAIL or any free email service, the mail is not secure on any device. If they use a hosted MS Exchange email the connection to the mail server is always secure. What is a realistic budget a small business should have per year for IT Services? This varies greatly and is driven by business industry that has compliance requirements (i.e.: Medical or Financial) and the complexity of the technology needed. Some small businesses require larger IT budgets than their larger counterparts. Our experience in general industry shows a company with 10 computers would require an annual budget of at least $7,000 to $10,000. And there we have it. Small businesses should have, at the very minimum, a designated person to learn and be trained in IT related components to the business, but that will not guarantee the safety and longevity of your investments and data. Doing nothing is much more costly than the above-mentioned budget. Repairing, replacing, and then adding IT Services and security will run your business twice those numbers, easily. In this case, it is definitely better safe than sorry. With the costs of literally everything continuing to climb, you can’t afford NOT to protect your business. We understand the expense is not cheap, and there are ways to spread things out. ECS is experienced and personable and would love to help you figure out the best route for your small business. Give us a call and let’s create a gameplan.
06 Jul, 2022
At Efficient Computer Service, our team of experts will help you design a customized cloud-based solution that meets your small to medium sized business's unique requirements. We offer flexible pricing and deployment options, as well as 24/7 support for all of our products. Virtual Cloud Servers & Desktops Virtual cloud servers and desktops provide a secure way to access your data, and can be a good option for companies that need to scale up or down quickly. All maintenance related tasks for the Virtual Servers & Desktops are included in the price including Daily Image Backups. Cloud Service & Security Efficient Computer Service is a leading provider of virtual cloud servers and desktops. We are able to provide our clients with the security and reliability they need, as well as give them the freedom and flexibility that comes with using the cloud. It can easily scale from any number of servers or users as well as adding additional resources such as RAM Memory or Hard Drive Space. Our platform and service is fully compliant for any industry, including HIPAA & FINRA. Our Platform Design allows for nearly any customization to fit a company's needs (no box type products), and provides the most secure option for an organizations entire IT Platform, regardless of which Windows version you are using, hardware, applications, data or other services hosted by a third party provider. It is also an excellent Disaster Recovery Solution for your business. The technology behind our Virtual Cloud Servers and Desktops Platform is unlike anything else on the market. Citrix software is what makes the service flexible and secure. Its what makes the cloud desktop work like a local desktop. As a small business ourselves, we understand the cost factor of any new investment. Our line item pricing is straight forward, easy to understand and provides a predictable cost. ECS's Cloud Service is confident that you will realize the benefits of having your Cloud PC right away by actually using the service. For more informations about this service, simply complete the short form to submit your request. One of ECS's Cloud Service specialists will be in touch with you quickly.
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